WARE BOUNCE HOUSE - TERMS & CONDITIONS OF HIRE

By hiring equipment from Ware Bounce House, you (“the Hirer”) agree to the following Terms and Conditions. These are designed to ensure a safe, enjoyable experience for all users and to protect the equipment from damage. Please read carefully.

1. Safety & Supervision

1.1. The Hirer is responsible for ensuring that all reasonable steps are taken to avoid injury or damage to the equipment.

1.2. A responsible adult (18+) must supervise the inflatable and any other hired equipment at all times.

1.3. Under no circumstances should the inflatable be used by adults unless the equipment is specifically designed for adult use.

1.4. The number of users must be limited based on age and size. Avoid mixing small and large children at the same time.

1.5. Rough play, pushing, fighting, or any behaviour likely to cause injury or distress is strictly prohibited.

1.6. No one with a history of back or neck problems, or who is feeling unwell, should use the inflatable.

1.7. No bouncing is allowed on the front safety step. This is only to be used for entering and exiting the inflatable.

2. Prohibited Items & Activities

2.1. Before entering the inflatable, all shoes, glasses, jewellery, badges, and sharp objects must be removed.

2.2. The following are not permitted on or near the inflatable:

• Food, drink, chewing gum

• Face paints, party poppers, silly string, confetti

• Pets or toys

• Smoking or barbecues

2.3. Do not climb, hang from, or sit on the inflatable walls. Somersaults are not allowed.

2.4. Ensure users have no loose items in pockets that could puncture or damage the inflatable.

3. Weather Conditions

3.1. The inflatable should not be used if the surface is wet, as this increases the risk of slipping.

3.2. Rain covers are only effective during light showers and do not keep the inflatable fully dry.

3.3. During heavy rain or high winds, the equipment must not be used. Disconnect the blower and bring users off the inflatable.

3.4. Winter Hire: We are happy to provide outdoor hire during winter if weather conditions allow. However, collections will be before sunset for safety reasons.

3.5. In the event of a weather-related cancellation, we offer a credit note with no expiry date, so you can rebook on a sunnier day. Safety is always our top priority. Please note only Ware Bounce House can make this decision

4. Equipment Use & Collection

4.1. Do not use the inflatable while it is being inflated or deflated.

4.2. Ensure the equipment is securely anchored at all times with the stakes or sandbags provided.

4.3. All equipment must be connected to a constant mains power supply.

4.4. If the blower fails, remove all users from the inflatable immediately. Check the power and RCD circuit. Allow it to cool for 2–5 minutes before restarting. If issues persist, contact us immediately.

4.5. Only our delivery team is authorised to collect the equipment. Do not release it to any other party unless previously agreed. Our team will carry a copy of the hire agreement.

4.6. Please ensure the inflatable is still inflated and easily accessible for our staff upon collection.

4.7. If external access is not available and equipment must pass through your property, you accept that Ware Bounce House cannot be held liable for accidental damage during delivery or collection.

5. Damage, Cleaning & Liability

5.1. A cleaning fee will apply if equipment is returned in an unsatisfactory condition (e.g. with food, drink, or mess).

5.2. The Hirer is fully responsible for the equipment while in their possession, including any loss, theft, or damage (accidental or otherwise).

5.3. Any missing, stolen, or damaged items will be invoiced in full. Legal action may be taken if payment is not received, and any associated costs will be added to the Hirer’s bill.

5.4. All equipment is hired at the Hirer’s own risk. Ware Bounce House cannot accept responsibility for any injuries or accidents that occur during use.

DISCLAIMER

By hiring from Ware Bounce House, the Hirer acknowledges:

• They have read, understood, and agreed to these Terms & Conditions.

• They accept full responsibility for the equipment and its use during the hire period.

• They will be liable for any costs associated with loss, damage, misuse, or cleaning.